FAQ

Return Policy

Returns are accepted within 30 days of receiving, items must be returned with tags intact and no marks or damages on, any returns received in a worn or unacceptable condition will be returned back via Royal Mail, we would advise all customers to use a tracked service when returning products as we cannot be liable for returns not received,our returns address is:

64 Lambourne Road, Chigwell, Essex,IG7 6EP.

Can I exchange my item?

Due to our stock changing so quickly we are unable to offer exchanges as the product you require may no longer be in stock by the time you return is recieved.

When Will I Get My Refund?

Due to market days parcels may not be opened the day they are received - all parcels will be opened within 3 working days and a refund processed as soon as its opened although depending on your payment method this could take up to 7 working days to be received.